Is my Tesla compatible?

Copeel receives your car’s data through Fleet Telemetry, Tesla’s official service for apps. Tesla decides whether a car can use it: Copeel asks when you add the car, and shows “Not compatible with our system” if it can’t.

What you need

CarSoftware version
Model 3, Model Y, Cybertruck2024.26 or later
Recent Model S and Model X2024.26 or later
Model S and Model X with an Intel Atom car computer (about 2018 to 2021)2025.20 or later

Not compatible:

  • Model S and Model X from before 2018: Tesla doesn’t open Fleet Telemetry to them;
  • Teslas on a Chinese Tesla account (tesla.cn).

Find your car’s version

In the car, tap Controls › Software: the version shows at the top, for example 2025.32.6.

Is your version too old?

  1. Connect the car to Wi-Fi.
  2. In Controls › Software, install the update on offer. Tesla rolls out updates in waves: if none is offered, try again a few days later.
  3. Once the car is up to date, add it again in Copeel.

The Bluetooth key

The Bluetooth key has its own requirements. It works with:

  • Model 3 and Model Y;
  • Model S and Model X from 2021 or later;
  • Cybertruck.

Can’t find your answer?

In the app, write to us from Profile › Settings › Support: we usually reply within a few hours. Or use our form.

Contact support

Language