Where did I subscribe?

Open Profile › My Profile › Subscription and look under your plan:

  • “Subscribed on the web” or “Subscribed on copeel.com”: you subscribed on copeel.com. You manage it from your account on the website, and we handle refunds.
  • “This access was given to you for free.”: you pay nothing, and there’s nothing to manage.
  • None of these: you subscribed in the app, with your Apple Account. You manage it with Manage Subscription, or in iPhone Settings › your name › Subscriptions, and Apple handles refunds.

See also Cancel your subscription and How do I get a refund?.

Can’t find your answer?

In the app, write to us from Profile › Settings › Support: we usually reply within a few hours. Or use our form.

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