Contact support
In the app
- Open Profile › Settings › Support › Contact Support.
- Write your message. To add a screenshot or a photo, tap the photo button next to the field.
- Send it.
We usually reply within a few hours. You then get a “Support Reply” notification, and the reply waits for you in the chat.
The chat is available with or without a subscription. No car linked to your account yet? Tap Contact Support on the “No vehicle linked” screen.
From the website or by e-mail
Use the support form, or write to support@copeel.com: we reply by e-mail. If you can, give your Copeel account’s e-mail address: it helps us find your account faster.