Report a bug

  1. Open Profile › Settings › Support › Contact Support.
  2. Describe what you were doing, what happened and what you expected.
  3. Say whether it happens again, and since when.
  4. Add a screenshot if you can: tap the photo button next to the field.

The chat sends us the Copeel version, the iOS version and your iPhone model by itself: no need to look them up.

You can also use the support form, topic Bug. See Contact support.

Can’t find your answer?

In the app, write to us from Profile › Settings › Support: we usually reply within a few hours. Or use our form.

Contact support

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