Delete your account
Before deleting
A subscription bought in the app is not canceled with the account: Apple keeps billing it. Cancel it first. The deletion screen reminds you, with a Manage Subscriptions button.
A subscription bought on copeel.com is canceled along with the account, with no refund for the current period. If you’re still within the 14-day withdrawal period, write to us before deleting your account: we’ll refund you as set out in our terms.
Deleting
- Open Profile › My Profile › Delete Account.
- With an e-mail account, enter your password.
- Tap Delete My Account, then Delete Account to confirm.
- With an Apple account, then confirm with your Apple Account.
Your account is deleted right away, and erasing your data finishes within the next few minutes: trip, charging and parking history, vehicles, profile, photo and preferences, connection to your Tesla account.
Afterwards
The virtual key stays in the car and Copeel stays among your Tesla account’s authorized apps. Remove them yourself:
- in the car, Controls › Locks;
- on your Tesla account, among the authorized third-party apps.