Choose your notifications

Open Profile › Notifications and turn each alert on or off. Some have settings: tap them to see them.

The alerts and how they start

SectionAlertAt first
TripsTrip started, Trip endedOff
TripsSpeed exceeded, Mileage reachedOff
ChargingCharge started, Charge completeOn
ElectricityTempo colourOn
BatteryLow battery, Car left unpluggedOff
MonitoringCar left unlocked, Sentry alertOff
MonitoringTire pressureOn
Software UpdatesUpdate available, Update installedOff
Software UpdatesUpdate ready to installOn
AchievementsAchievement unlockedOff
SupportSupport repliesOn

The Electricity section only shows with a Tempo plan (see The Tempo option (France)). If you turn Support replies off, the reply still waits for you in Profile.

Each alert’s settings

  • Speed exceeded: the speed above which you’re alerted, at most once per trip.
  • Mileage reached: the mileage to reach. You’re alerted once, as soon as the odometer passes it.
  • Low battery: the level below which you’re alerted. Once, then again after a charge above this level.
  • Car left unplugged: 15 minutes after parking below the level you chose, if the car isn’t charging. You can limit it to some addresses.
  • Car left unlocked: how long a parked car may stay unlocked before you’re told, and the ignored addresses.
  • Tempo colour: the colours to announce, white or red days. At first, only red days are announced. The notification comes the day before, around 10:30, as soon as RTE publishes the colour. Blue days are never announced.

No switch

The notifications of a history import (ready to import, import finished) and of a ready activity report have no switch: they come when you started an import or asked for a report.

Can’t find your answer?

In the app, write to us from Profile › Settings › Support: we usually reply within a few hours. Or use our form.

Contact support

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