Restore a Copeel export

Restoring brings back a Copeel export’s trips, charges, parking sessions, mileage and road trips, along with its electricity plans, tags and addresses. You can restore it to the same account or to another one.

Get the export

  1. On the account to export, open Profile › Settings › Privacy & Security › Export My Data, then tap Request Export.
  2. Copeel e-mails you a link, valid for 7 days: download the .zip file.

Restore it

  1. On the account that should receive the data, open Profile › Integrations › Copeel.
  2. Tap Choose File and select the .zip file, without unzipping it.
  3. Copeel reads the export (it can take a few minutes, you’ll get a notification), then shows you what it holds.
  4. Choose the Period to import, then tap Import.

Good to know

  • Nothing is imported twice, and your profile stays as it is.
  • Your missing electricity plans, tags and addresses are added, whatever the period you choose.
  • Each charge keeps the price it had in the export.
  • Maximum size: 500 MB.

Can’t find your answer?

In the app, write to us from Profile › Settings › Support: we usually reply within a few hours. Or use our form.

Contact support

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