Does deleting my account cancel my subscription?

  • Subscribed in the app: no. Apple keeps billing it. Cancel it before deleting your account.
  • Subscribed on copeel.com: yes, it’s canceled along with the account, with no refund for the current period. If you’re still within the 14-day withdrawal period, write to us before deleting your account: we’ll refund you as set out in our terms.

See Delete your account.

Can’t find your answer?

In the app, write to us from Profile › Settings › Support: we usually reply within a few hours. Or use our form.

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